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Sympathy, verbal, non-verbal
For me, expressing sympathy is almost entirely non-verbal.
It's in (hard-learned) body positioning, facial expression, _listening_. Touch, if appreciated, hugs, if appreciated.
Yes, there are listening noises made (yes, there's a word for them that I never, ever remember). But translating them to text makes it very hard (for me! Perhaps for the other person as well, but if I can't tell, it's problematic) to tell if they are 'actively listening' or 'distracted but not completely gone', especially in semi-real-time interactions. Especially if I _am_ distracted!
I have trouble with verbal sentiments of sympathy, although I reluctantly do them if social etiquette requires (presuming I know that it does).
I also lose the signals that I clearly _do_ sometimes pick up on in-person that something is about sympathy and not about solutions.
I very much suffer from Geek Answer Symdrome, and I've very much trained myself away from that as much as I can. But if I'm distracted? Or in a text interaction? Or at a job which _is_ mostly solutions and not sympathy? Far more likely to try to fix than to listen, partly because there's not enough to listen _to_ in text.
I wonder if this is part of why being on call for a hotline was so hard on me; I did not _have_ in-person signals to give or receive, in addition to having trouble effectively always having to be able to answer a phone at any time for multiple hours at a time. I could _do_ it... but it by no means played to my strengths. I did at least have tone of voice and such, and used them, but... it was hard.
*shakes head* Brains. They confuse me. Also, mine is being eaten by moving and also by needing to interview someone tomorrow. Nervous!!!!
It's in (hard-learned) body positioning, facial expression, _listening_. Touch, if appreciated, hugs, if appreciated.
Yes, there are listening noises made (yes, there's a word for them that I never, ever remember). But translating them to text makes it very hard (for me! Perhaps for the other person as well, but if I can't tell, it's problematic) to tell if they are 'actively listening' or 'distracted but not completely gone', especially in semi-real-time interactions. Especially if I _am_ distracted!
I have trouble with verbal sentiments of sympathy, although I reluctantly do them if social etiquette requires (presuming I know that it does).
I also lose the signals that I clearly _do_ sometimes pick up on in-person that something is about sympathy and not about solutions.
I very much suffer from Geek Answer Symdrome, and I've very much trained myself away from that as much as I can. But if I'm distracted? Or in a text interaction? Or at a job which _is_ mostly solutions and not sympathy? Far more likely to try to fix than to listen, partly because there's not enough to listen _to_ in text.
I wonder if this is part of why being on call for a hotline was so hard on me; I did not _have_ in-person signals to give or receive, in addition to having trouble effectively always having to be able to answer a phone at any time for multiple hours at a time. I could _do_ it... but it by no means played to my strengths. I did at least have tone of voice and such, and used them, but... it was hard.
*shakes head* Brains. They confuse me. Also, mine is being eaten by moving and also by needing to interview someone tomorrow. Nervous!!!!
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Is this your first time conducting an interview?
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